WELCOME PACKET
Introduction
I’m excited to start working with you on your project! To make it easier for you and to keep us both on the same page, I put together this welcome packet. Please read through it completely. It answers common questions you may have and also provides important information you may need such as my contact details as well as my schedule.
Let’s get started…
How I Work
Hours by Appointment:
Monday-Friday: 1PM – 5PM PST
Saturday: Closed
Sunday: Closed
Holidays: Closed
Contact Me
You can contact me through my email address, Gina@techdoneforyou.com. I answer messages within 48 hours, except on weekends or holidays (depending on the project). To help with scheduling, my time zone is Pacific Standard Time. If you need to arrange a time to talk, I prefer scheduled calls so that I can devote my full attention to your questions. I do not accept client requests via Facebook Messenger, and I prefer text messages only when something urgent comes up. If you text me after office hours and it is not an emergency, I will reply to you during office hours. If you call, text, or leave a message, I’ll likely respond to you via email, unless you have a premium package that includes more direct support. You can email me to set up a date and time to talk. If you use my scheduler, please book your appointments via my scheduler on my contact page.
Confidentiality
I value my clients’ privacy. I will not disclose information about your projects to anyone else without your permission.
“Demo Clients” or Project Documentation
End products resulting from work that the Contractor as part of the contract deliverables shall remain the property of the Client as “made-for-hire”. TechDoneForYou has internal processes to document all work performed, whether by video, image or other electronic means, and retains all rights to those materials of documentation. TechDoneForYou may share those documented materials with the client at TechDoneForYou’s sole discretion. If materials are used for marketing purposes, educational purposes or any public display, TechDoneForYou will obtain written or verbal consent from the client to do so, unless identifying or fiscal information is removed before use.
Emergency Projects/Rush Orders
Sometimes, emergencies happen and you may find yourself in a time crunch. A rush order is any request that must begin in less than 2 full business days (48 hours).
Standard turnaround for a regular order is a minimum of two full business days. Submissions must be submitted by 5 pm PST. For example, items submitted by 5 pm PST on Friday will be added to the queue on Wednesday. So, if you submit your request for services on Friday before 5 pm PST, the earliest we may begin working on your request is Wednesday. Because multiple projects may be in the queue already, please allow for sufficient time to communicate with the team any changes you may need. It is not guaranteed nor implied that if you submit a project request that the project will be completed in a 3-business day timeline, as other projects may be in the queue. With good planning and time management, rush orders rarely happen, and added fees can be avoided.
At TechDoneForYou, we believe in work-life balance. If you have an emergency, please submit the project through https://techdoneforyou.com/
If you’d like to upgrade your package to include expedited services that are completed in 48 hours or less, please contact Gina at Gina@techdoneforyou.com.
Referrals
TechDoneForYou can sometimes offer up to a 30% commission on leveraged group programs. Please contact us at Gina@techdoneforyou.com if you would like to promote one of our programs or courses. You can become a TechDoneforYou affiliate by going to www.techdoneforyou.com/affiliates. We sometimes offer up to 10% commission on direct one-on-one services.
Payment
The amount the client will pay for these services is as determined by TechDoneforYou and the client. Payment is due before completion of the project, TBD by TechDoneforYou and the client. Late payments will incur a fee of $50 for every 60 days.
Timeline
Non-hourly packages and/or hourly projects must be used within 120 days (4 months) of the date of purchase unless otherwise stated in writing. If the client requests work after the expiration, please contact us to determine another package.
Relationship
It is understood by both TechDoneforYour and client that TechDoneforYou is an Independent Contractor and is not an employee of the client. The client will not provide benefits, including health insurance, paid vacation or any other employee benefit. TechDoneforYou is also responsible for its own taxes and other withholdings from payments.
Termination
Should one or both parties wish to terminate this agreement for any reason, written notification should be provided via email. This notification should be sent 5 business days in advance of the termination date.
Cancellation
Cancellation Provision. If cancellation of the project occurs beyond the control of TechDoneforYou, a cancellation fee will be incurred by the client as outlined below:
(I) If cancellation occurs prior to the completion of the researching/outline/development phase of the project, 50 percent of this project will be the cancellation fee amount.
(II) If cancellation occurs after the completion of preliminary work but prior to the completion of the finished work, 75 percent of this project will be the cancellation fee amount.
(III) If cancellation occurs after the completion of finished work, then 100 percent of this project will be the cancellation fee. All necessary and related incurred expenses are paid in full regardless of the phase of cancellation.
Course Refunds
Courses priced at $96 or less are nonrefundable. For courses that are priced at $97 or higher, the refund policy is as follows: take the entire course(s), watch all the lessons, do all the assignments, add in your content, listen to the calls (if any), and if after 30 days you would like to request a refund, simply show us your assignments, return the materials we sent you, and we’ll give you a 100% refund of your money.
Contact Information
E-Mail: Gina@techdoneforyou.com
Phone Number: 775-453-6152
Skype: @gina.akao
Website: www.techdoneforyou.com
Thank you!
Proposal Terms and Conditions of Work
This Agreement commences on the purchase date of the support package between the Client and TechDoneForYou/Gina Decker and/or Steve Decker (“Contractor”).
CONFIDENTIALITY STATEMENT:
This terms and conditions policy is a confidential document subject to protection under U.S. copyright and trade secret law and a confidentiality agreement. It may not be copied or reproduced in any manner without the express written permission from TechDoneforYou. THE INFORMATION CONTAINED IN THIS PROPOSAL IS CONFIDENTIAL. BY ACCEPTING THIS PROPOSAL, YOU AGREE TO KEEP CONFIDENTIAL THE CONTENTS THEREOF AND NOT TO DISCLOSE SUCH CONTENTS TO ANY THIRD PARTY OR TO OTHERWISE USE THE INFORMATION CONTAINED IN THE SUMMARY FOR ANY PURPOSE.
I. PROJECT DESCRIPTION:
Project scope may vary as outlined in email between the client and TechDoneforYou. Project descriptions can be included in invoices in general terms, but the scope of work is subject to change if change orders are requested by the client. Projects are billed by the hour, not by the project scope. Project scope includes project management.
Project management includes resubmissions, correspondence with client, phone conferences for clarification, in-person meetings, additional research as needed, content organization.
II. PROJECT COST/PAYMENT SCHEDULE
Deadline: TBD (to be determined mutually by client and TechDoneforYou)
III. PROJECT TERMS
A. Proofing Policy. Every reasonable attempt to mitigate mistakes and oversights are made by TechDoneforYou. However, it is ultimately the client’s responsibility to review all material and sign off on all proofs prior to production.
B. Rights Transferred. The client purchases from TechDoneforYou the exclusive rights for the usage of all finished copy only as outlined in this policy. Any transfer of rights is conditional upon receipt of full payment of services rendered.
C. Warranty of Originality. TechDoneforYou warrants and represents that to the best of TechDoneforYou’s knowledge, the work assigned is original and has not been previously published, or that consent to use has been obtained on an unlimited basis; that all work or portions thereof obtained through third parties is original or if previously published, that consent to use has been obtained on an unlimited basis; that TechDoneforYou has full authority to make this agreement; and that work prepared by TechDoneforYou does not contain scandalous, libelous, or unlawful matter. This warranty does not extend to any uses that the client may make of TechDoneforYou’s product that may infringe on the rights of others. The client expressly agrees that it will hold Gina Decker, Steve Decker, and/or TechDoneforYou harmless for all liability caused by the client’s use of TechDoneforYou’s product to the extents such use infringes on the rights of others.
D. Credit Bylines. The location/placement of credit bylines will be agreed upon by all parties involved.
E. Collateral Material. Any services beyond the scope of this agreement are to be considered exclusive and separate from the contents of the project. Therefore, it will be at the discretion of TechDoneforYou to include any additional services that extend beyond services described in the project. Otherwise, either an amendment to the project or an additional contract will be required, as detailed in Section III. F of this contract.
F. Change Orders: If the actual work that occurs throughout the scope of the project goes above and beyond the services described in email by the client and TechDoneforYou, TechDoneforYou will issue a change order via email, which will define and price out the additional services, and will also provide the client with a revised Project Cost/Payment Schedule by email and issue a new invoice if needed.
G. Limitation of Liability. TechDoneforYou shall not be held financially liable for any incidental or consequential damages that arise from the failure to perform any aspect of the projects in a timely manner, regardless of whether such failure was caused by intentional or negligent acts or omission of the client, TechDoneforYou or a third party.
H. Dispute Resolution. Any disputes in excess of the maximum limit for the State of New Mexico Small-Claims Court arising out of this agreement shall be submitted to binding arbitration before a mutually agreed upon arbitrator pursuant to the rules of the American Arbitration Association. The Arbitrator’s award shall be final, and judgment may be entered in any court having jurisdiction thereof. The client shall pay all arbitration and court costs, reasonable attorney’s fees, and legal interest in any award of judgment in favor of TechDoneforYou.
I. Cancellation Provision. If cancellation of the project occurs beyond the control of TechDoneforYou, a cancellation fee will be incurred by the client as outlined below:
- If cancellation occurs prior to the completion of the researching/outline/development phase of the project, 50 percent of this project will be the cancellation fee amount.
- If cancellation occurs after the completion of preliminary work but prior to the completion of the finished work, 75 percent of this project will be the cancellation fee amount.
- If cancellation occurs after the completion of finished work, then 100 percent of this project will be the cancellation fee. All necessary and related incurred expenses are paid in full regardless of the phase of cancellation.
J. Nothing within this proposal is to be implied by any party involved.
IV. AGREEMENT
Payment of invoices/services purchased by the client via the website indicates that the client agrees to authorize the outlined projects as discussed via email according to the terms and parameters outlined, and agree to pay according to the payment schedule (or as outlined in invoices).
Tech Done For You Terms and Conditions
WEBSITE TERMS OF USE
If you do not agree to the Terms of Use, discontinue using the site immediately!
By using this site, you signify your Assent and Agreement to these Terms of Use. If you do not agree to these Terms of Use, do not use the site.
Restrictions on Use of Materials
Materials in this website are Copyrighted and all rights are reserved. Text, graphics, databases, HTML code, and other intellectual property are protected by US and International Copyright Laws, and may not be copied, reprinted, published, reengineered, translated, hosted, or otherwise distributed by any means without explicit permission. All of the trademarks on this site are trademarks of Gina Decker or of other owners used with their permission.
Database Ownership, License, and Use
TechDoneforYou warrants, and you accept, that Gina Decker is the owner of the copyright of the Databases of Links to articles and resources available from time to time through Gina Decker and TechDoneforYou. TechDoneforYou and its contributors reserve all rights and no intellectual property rights are conferred by this agreement.
TechDoneforYou grants you a non-exclusive, non-transferable license to use database(s) accessible to you subject to these Terms and Conditions. The database(s) may be used only for viewing information or for extracting information to the extent described below.
You agree to use information obtained from TechDoneforYou’s databases only for your own private use or the internal purposes of your home or business, provided that is not the selling or broking of information, and in no event cause or permit to be published, printed, downloaded, transmitted, distributed, reengineered, or reproduced in any form any part of the databases (whether directly or in condensed, selective or tabulated form) whether for resale, republishing, redistribution, viewing, or otherwise.
Nevertheless, you may on an occasional limited basis download or print out individual pages of information that have been individually selected, to meet a specific, identifiable need for information which is for your personal use only, or is for use in your business only internally, on a confidential basis. You may make such limited number of duplicates of any output, both in machine-readable or hard copy form, as may be reasonable for these purposes only. Nothing herein shall authorize you to create any database, directory or hard copy publication of or from the databases, whether for internal or external distribution or use.
Liability
The materials in this site are provided “as is” and without warranties of any kind either express or implied. TechDoneforYou disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. TechDoneforYou does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. TechDoneforYou does not warrant or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not TechDoneforYou assumes the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Under no circumstances, including, but not limited to, negligence, shall Gina Decker, Steve Decker, and/or TechDoneforYou be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if Gina Decker or a TechDoneforYou authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall TechDoneforYou’s total liability to you for all damages, losses, and causes of action (whether in contract, tort, including but not limited to, negligence or otherwise) exceed the amount paid by you, if any, for accessing this site.
Facts and information at this website are believed to be accurate at the time they were placed on the website. Changes may be made at any time without prior notice. All data provided on this website is to be used for information purposes only. The information contained on this website and pages within, is not intended to provide specific legal, financial or tax advice, or any other advice, whatsoever, for any individual or company and should not be relied upon in that regard. The services described on this website are only offered in jurisdictions where they may be legally offered. Information provided in our website is not all-inclusive, and is limited to information that is made available to TechDoneforYou and such information should not be relied upon as all-inclusive or accurate.
Links and Marks
The owner of this site is not necessarily affiliated with sites that may be linked to this site and is not responsible for their content. The linked sites are for your convenience only and you access them at your own risk. Links to other websites or references to products, services or publications other than those of Gina Decker, Steve Decker, and/or TechDoneforYou and its subsidiaries and affiliates at this website, do not imply the endorsement or approval of such websites, products, services or publications by TechDoneforYou or its subsidiaries and affiliates.
Certain names, graphics, logos, icons, designs, words, titles or phrases at this website may constitute trade names, trademarks or service marks of Gina Decker, Steve Decker, and/or TechDoneforYou or of other entities. The display of trademarks on this website does not imply that a license of any kind has been granted. Any unauthorized downloading, re-transmission, or other copying of modification of trademarks and/or the contents herein may be a violation of federal common law trademark and/or copyright laws and could subject the copier to legal action.
Confidentiality of Codes, Passwords and Information
You agree to treat as strictly private and confidential any Subscriber Code, username, user ID, or password which you may have received from TechDoneforYou, and all information to which you have access through password-protected areas of TechDoneforYou’s websites and will not cause or permit any such information to be communicated, copied or otherwise divulged to any other person whatsoever.
Other Legal Stuff
These Terms of Use will apply to every access to TechDoneforYou reserves the right to issue revisions to these Terms of Use by publishing a revised version of this document on this site: that version will then apply to all use by you following the date of publication. Each access of information from TechDoneforYou will be a separate, discrete transaction based on the then prevailing terms.
This Terms of Use and the license granted may not be assigned or sublet by You without TechDoneforYou’s written consent in advance.
These Terms of Use shall be governed by, construed and enforced in accordance with the laws of Nevada, as it is applied to agreements entered into and to be performed entirely within such jurisdiction.
To the extent you have in any manner violated or threatened to violate TechDoneforYou and/or its affiliates’ intellectual property rights, TechDoneforYou and/or its affiliates may seek injunctive or other appropriate relief in any state or federal court in the State of New Mexico, and you consent to exclusive jurisdiction and venue in such courts.
Any other disputes will be resolved as follows:
If a dispute arises under this agreement, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Tijeras, NM. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Tijeras, NM, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
If any provision of this agreement is void or unenforceable in whole or in part, the remaining provisions of this Agreement shall not be affected thereby.
Termination
These Terms of Use agreement are effective until terminated by either party. You may terminate this agreement at any time by destroying all materials obtained from any and all Gina Decker and TechDoneforYou site(s) and all related documentation and all copies and installations thereof, whether made under the terms of this agreement or otherwise. This agreement will terminate immediately without notice at Gina Decker’s sole discretion, should you fail to comply with any term or provision of this agreement. Upon termination, you must destroy all materials obtained from this site and any and all other Gina Decker and TechDoneforYou site(s) and all copies thereof, whether made under the terms of this agreement or otherwise.
Contacting Us
We can be reached by contacting: https://techdoneforyou.com
